We hire the best business-travel consultants in France

Recruitment is handled directly by the executives of the agency. They insist on identifying the specific skills of the candidates. Travel consultants are recruited according to very specific criteria.

Through skills testing and simulation of various scenarios Frequent Flyer Travel makes sure that its clients will benefit from the services of highly qualified teams.

Our travel consultants are all experts in business travel. They are Tourism graduates, IATA certified and have from 4 to 20 years of work experience in our trade. Our travel consultants are multilingual - at least French / English.

Most of them speak other languages ​​such as Spanish, German, Portuguese and Dutch.

A team of qualified and experienced travel consultants

  • Service spirit
  • 4 to 20 years of experience in the business travel industry
  • Mastering of booking systems
  • Previous experience required in service operations
  • Specialist of air and railways pricing systems.
  • Knowledge and understanding of the guidelines of each company.
  • Knowledgeable in air law.
  • Official diploma on the booking system.
  • 3 years on the job training
  • Fluent English.

Profile of our team leaders

  • Supervision and coaching of the team.
  • Control of the overlaps of the module accounts
  • Motivation and team building.
  • Knowledge transfer
  • Understanding our in house corporate culture and the clients corporate culture.
  • Being proactive and scheduling team work
  • Awareness of the business challenges for the company and the clients
  • Proactive. Meeting objectives and deadlines.
  • Operating Standards of Frequent Flyer Travel Paris: telephone, Amadeus / Sabre profiles, Traveldoo / KDS / Concur profiles, response time, pricing.
  • Management of the clients operational, functional and commercial environment
  • Application, compliance with and follow up of accounting procedures BSP, SNCF, ViaXoft, UATP cards.
  • Compliance with quality of service levels
  • Launch period and customer care managed by the operations/ sales manager

An upscale Training program for our staff

Frequent Flyer Travel Paris spends 4,2% of its payroll on training programs, which is well above the legal requirements. We want to have qualified employees with special skills in their own field of expertise who can meet clients needs and requirements.

We have three levels of training.

More info